21 Casino uses state of the art hardware and software and its capacity is constantly being updated to handle the ever growing number of its players without delay. We always try to maintain more capacity than demand.

Slowness is a function of the Internet, not 21 Casino's capacity. Recently, the Internet has experienced tremendous gridlock and congestion. The Internet's capacity is also growing but not as fast as demand. Therefore, to the extent that you are experiencing slowness, the following is suggested:

When visiting websites that contain many graphics, avoid peak Internet use hours which is generally around your lunch time and after dinner hours.

Make sure your browser is configured correctly to prevent errors or partially loading graphics. See Best Browser Configuration.

If you intend to visit many websites that contain many graphics, make sure that your Internet Service Provider is as good as it can be. Ask them about their available bandwidth per customer during peak hours and also ask how many "hops" they are from the Internet backbone.

Many ISPs have good bandwidth on the average, but not during peak hours when there are many users online sharing a limited bandwidth; especially if many of the users are viewing graphics.

The Internet is exactly like roads and freeways: How many streets do you need to turn on, and how many cars can be on each on those streets (and each car's size) determines how fast you get where you are going. So it is very important that you have a good ISP with big roads not little ones, especially if you are visiting websites that contain many graphics. Graphics are large files and are like driving a MAC truck which are ideal on big open highways, but not tiny little streets...