All sales on 21 Casino are final, unless there is an unlikely interruption or unusual problem with our system. In which event, we are happy to add the "lost" chips back to your Account.

We are honest and we expect that you are too. All claims will be investigated fully and if a credit is due, your Account will be credited.

If there is a problem with your system, our technical department is available to assist you so that you may use the system as intended so please do not request a credit merely because it doesn't work. Our system requires no download and can be used by almost any system!

To report a problem, please Contact Us with the complete details and the date and time of error or problem. Please allow several days for a response.